If you purchased the CD by accident and you If I don't need the CD but purchased it by accident, what should I do?Ī: If you don't need the CD, please don't Add BackUp CD of your Order. Information you get from the confirmation letter to register the full version of the software. You can download the software from our website to use it at once. You order the downloadable version of the software at the same time you Do I have to wait for the CD to begin using the software?Ī: You don't have to wait for the CD. SWREG staff will make and ship the CD for you. You need to pay extra fee for each CD-ROM. When you order our product, you can Add BackUp CD of your If I want a CD-ROM of the software, what should I do?Ī: You have to place your order via SWREG platform. If you are under one of the last two situations, please contact our Sales Your Email service provider rejects Emailsįrom unknown senders, so the license code cannot be sent to you. Because of your Email setting, the letter with license code Why I didn't receive the license code for several hours after my purchase?ġ.
Please keep registration information of the software you received well for further use. Note: Please provide valid Email address when you fill the order form. You didn't get it for some reasons (for the details, please see below). Normally you will receive the license code by Email immediately after your successful purchase. Click Buy Now button and finish your order. How to purchase your product and how long will I receive the license code after I complete the purchase?Ī: Find the product you need on our website. Please ignore it and directly click Later button, and then you get the When you perform the conversion, a registration
How can I get the free trial version of the software?Ī: Download the software you want from our website and install it. In most cases you'll get our response in a few hours or immediately. How long will it take to get your support response?Ī: Generally, we'll reply to you within 24 hours except for weekends or holidays due to the time difference.
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